One of the missions of FRESTO is to bring the best quality
of Vietnamese agricultural products to customers.
Therefore, we are committed to ensuring
the best product quality and are always ready to support customers
when they encounter problems and difficulties.
For products that FRESTO gets directly from suppliers
, will be responsible for testing from seeds, factories, care, and harvesting processes. After that, the product will be carefully packed, boxed, and shipped by FRESTO. Besides, we guarantee the delivery time as well as product quality.
- With products by FRESTO as an intermediary – the seller’s representative (the seller takes the product from the manufacturer) is responsible for keeping, selling, packing and shipping goods according to the customer’s requirements.
- We have a clear product return policy. Any product you have problems with when you receive the goods, your feedback will be supported by customer care staff free 24/24.
- As soon as customers receive the products or have used our products within 15 days, we will support and keep in touch regularly for timely support.